Reputation
Make customer feedback part of your routine.
Review Loops is our review and reputation service. It asks your customers for feedback at the right moment, makes leaving a review easy, alerts you to what people are saying, and shows off the good ones.
Review Loops: the continuous cycle
Why it matters
Your reputation speaks before you do.
People check reviews before they choose a business. What they find often decides whether they call you or the next name on the list.
Customers are searching
People tend to look you up before they call, and reviews are often the first thing they see.
Reviews shape decisions
People rarely judge a business from a single review. A few recent, detailed ones help them see the pattern.
Let them say it
What a real customer says about you can mean more than what you say about yourself.
Recent matters
A steady stream of recent reviews helps people see what it is like to work with you now, not three years ago.
How it works
Four steps, on repeat.
Once it is set up, Review Loops runs quietly in the background, and we keep an eye on the results with you.
01
Ask
Automated email and text campaigns invite customers to share feedback at just the right time, through a portal branded for your business.
02
Remind
People mean to leave reviews and forget. Friendly, well-timed reminders make it easy to follow through.
03
Share
Your best reviews post automatically to Facebook and stream onto your website as real, verifiable testimonials.
04
Watch
Alerts the moment a new review appears, good or bad, so you can celebrate, thank people, and respond quickly.
In practice
Mountain Creek Cabins, near Coopers Rock.
Mountain Creek Cabins rents cabins near Coopers Rock, West Virginia. Before Review Loops they asked guests for reviews in person, or with a link at the bottom of the invoice. Nobody followed up, so most guests meant to leave one and never did.
Now every guest gets a review request within a week of checkout, then two reminders. Guests who would rather say something privately can use the feedback option as well, and the team takes it up with the guest directly, and on the property itself. A few of the things guests like about the cabins today started as one of those notes.
“I always ask customers to leave reviews; but it is like pulling teeth. After signing on with Slight Revision, we increased our number of reviews we have on Google by 33% in just the first month alone!”
Mark Jenkins, Mountain Creek Cabins, on their first month with Review Loops
Reviews collected
1,300+
Across six review sites, as of October 2026.
Average rating
4.8 stars
From every guest who was asked, not only the happy ones.
Every month
A dozen or more
New reviews, month after month.
See it in action
Reputation management, explained.
A quick walkthrough of how we help you ask for reviews, keep an eye on what people are saying, and share the good ones.
For the walkthrough, press play
What's included
A service, not another app.
You don't need to learn new software. We set Review Loops up, run the campaigns, and keep an eye on it with you.
A simple, guided review experience
Leaving a review takes a moment, on any phone, with a clear path to the sites that matter for your business.
Email and text outreach
Whether you collect email addresses, phone numbers, or neither, we'll design a way to reach your customers that fits how you work.
Help gathering review leads
We work with you to collect customer contact details on an ongoing basis, then reach out on your behalf.
Reviews from everywhere, in one place
We gather reviews from Google, Facebook, and other sites so you see your whole reputation at a glance.
A private feedback channel
Every customer can reach you privately as well as publicly, so problems come straight to you and can be put right.
Progress reports
Review volume, average rating, and response rates over time, with monthly reports that show where you stand.
Honest by design
Real feedback, from real customers.
We invite every customer to share their feedback, and every customer can post a public review. We don't hide unhappy customers from review sites, and nobody can remove a legitimate negative review.
What we can do: make it easy for your happy customers to speak up, give everyone a direct line to you, and alert you quickly when someone has a problem, so you can make it right. A thoughtful reply to a bad review often wins more trust than a perfect score.
Getting started
Start with a snapshot.
Review Loops is available only through certified partners, and we're one of them. Tell us about your business and we'll start with a look at where your reputation stands today.
01
Snapshot
We pull together an initial report of your current reviews across the sites that matter.
02
Conversation
We talk through your business, your customers, and how you ask for reviews today.
03
Setup
We brand your review portal, connect your sites, and plan the outreach that fits.
04
Ongoing
Campaigns run, reviews flow, and we check in with reports and next steps.
Part of the plan
Reviews work best alongside your website.
Review Loops pairs naturally with a well-kept website and the rest of your marketing: recent customer experiences on your site, a clear place to leave feedback, and a stronger picture of your business wherever people find you.
Questions
About reviews.
What business owners usually ask about Review Loops.
What is Review Loops?
Review Loops is our review and reputation service. It asks your customers for feedback at the right moment, makes leaving a review easy, alerts you to what people are saying, and shows off the good ones.
Do we have to learn new software?
No. We set Review Loops up, run the campaigns, and keep an eye on it with you.
Can you remove negative reviews?
No. Nobody can remove a legitimate negative review, and we don't hide unhappy customers from review sites. Every customer can reach you privately as well as publicly, and you're alerted quickly when someone has a problem, so you can make it right.
What if we don't collect customer email addresses?
Whether you collect email addresses, phone numbers, or neither, we'll design a way to reach your customers that fits how you work, and help you gather review leads on an ongoing basis.
How do we get started?
With a snapshot: an initial report of your current reviews across the sites that matter. Then we talk through your business and how you ask for reviews today, set up your branded review portal, and plan the outreach that fits.
Turn happy customers into your best marketing.
Tell us about your business and how you ask for reviews today. We'll show you how Review Loops would fit.
