Managed hosting & care

Managed WordPress hosting, with people behind it.

We run the servers, apply the updates, watch for trouble, and fix it when something breaks, so your website isn’t one more thing on your list.

Our hosting keeps the lights on

What's included

More than a place to park your site.

Every plan runs on a fully managed WordPress environment, with the maintenance work done for you and a real person to talk to.

01

Hosting & site management

The server, the certificate, the updates, the backups. The things that quietly stop working when nobody owns them.

  • High-performance managed hosting, not crowded shared servers
  • Enterprise CDN on every site for faster loading
  • Free, automatically renewed SSL certificates
  • Managed updates for WordPress core, plugins, and themes
  • Daily backups stored on-site and off-site for up to 90 days, with quick restores
  • Real-time backups available when you need them

02

Security, in layers

Almost nobody is targeted on purpose. They are found by software scanning for a plugin nobody updated.

  • Continuous automated monitoring for unusual activity
  • DDoS protection and a firewall against common attacks
  • Regular malware scanning
  • Login protection, with optional two-factor authentication
  • Optional geo-blocking and site hardening
  • Optional monthly security and backup reports

03

Our website toolkit, included

The same toolkit we use to build sites, ready for yours.

  • Security and performance tools
  • Professional form building and management
  • Premium design tools and themes
  • Spam and bot protection
  • Add-ons for galleries, tables, and analytics

04

Support that knows your site

Somebody who already knows why your site was built the way it was, and does not need the history explained again.

  • Staging environments to test changes safely
  • Managed migration from your current host
  • Easy content editing for your team, with tutorials
  • Uptime monitoring, and analytics reports on request
  • Plugin advice and custom solutions

The part people don't see

What happens when something breaks...

Websites are software, and software occasionally misbehaves. What matters is who notices, and what they do next.

An update breaks something

Illustrated open toolbox machine, standing for ongoing website care and maintenance

A plugin updates on a Tuesday and the booking calendar stops showing next month. Sites with more moving parts get reviewed after updates rather than left to find out. When one does cause trouble, we put the working version back and fix the cause.

A form stops delivering

Illustrated postbox machine with an envelope, standing for website email and contact forms

The form still submits, the thank-you page still shows, and nothing arrives in the inbox. On sites running Gravity Forms we are alerted when notifications fail, so it gets fixed before you notice the phone is quiet.

Something gets in

Illustrated shield machine, standing for WordPress security and protection

Files change that nobody on your team changed. No host can promise it will never happen. If it does, we restore a clean copy, work out how it got in, and close that specific door.

Clear boundaries

What's included, and what gets scoped.

Hosting covers the platform and its care. Content changes and new work are handled as support time or as a quoted project, agreed before anything starts.

Included in every plan

  • Managed WordPress hosting, CDN, and SSL
  • Core, plugin, and theme updates
  • Daily backups, kept up to 90 days
  • Security monitoring and firewall
  • Uptime monitoring
  • Migration of your existing WordPress site
  • A staging environment when needed

Available on request

  • Business email mailboxes
  • SFTP access
  • Real-time backups
  • Monthly security and backup reports
  • Two-factor login and geo-blocking
  • Analytics reports
  • DNS help for email, CRMs, and marketing tools

Additional fees may apply.

Scoped separately

  • Redesigns, new pages, and new features
  • Custom functionality and integrations
  • Content writing and marketing campaigns
  • Help-desk support for office computers and email programs
  • Third-party subscriptions and licenses outside our toolkit

Care is a competitive advantage.

— the workshop rule

Plans

Care first. Hosting included.

Every plan is an ongoing care arrangement: a team that keeps your site updated, backed up, monitored, and supported. The hosting details sit underneath. Website design is quoted separately.

Business Class

$500

per year, starting price

For business, nonprofit, and organization websites.

The care

  • WordPress, plugin, and theme updates, with extra review where a site needs it
  • Daily backups and restores when something goes wrong
  • Security and uptime monitoring
  • Support from people who already know your site
  • Managed migration onto our hosting

Hosting details

  • 1 fully managed website
  • 25 GB storage, 100 GB monthly transfer
  • Automatic SSL and CDN
  • Staging environment
  • 1 managed domain name
  • Email mailboxes available on request
  • Google Analytics reporting on request
  • A discount on website design

Membership or eCommerce

$750+

per year, starting price

For online stores and membership sites that need a little more.

The care

  • WordPress, plugin, and theme updates, with extra review where a site needs it
  • Daily backups and restores when something goes wrong
  • Security and uptime monitoring
  • Support from people who already know your site
  • Managed migration onto our hosting

Hosting details

  • 1 fully managed eCommerce or membership website
  • 25 GB storage, 100 GB monthly transfer
  • Automatic SSL and CDN
  • Staging environment
  • 1 managed domain name
  • Email mailboxes available on request
  • Google Analytics reporting on request
  • A discount on website design

Billed yearly. Content changes and new work are handled as support time or a quoted project. Legacy plans may include different service levels; ask us what yours covers.

Questions

Good questions to ask a host.

Something else on your mind? Ask us directly. There is no such thing as a silly hosting question.

Can you take over an existing WordPress site?

Usually, yes. We start by looking at the site, its plugins, and where it is hosted now, then plan the move. If something needs fixing first, we will tell you before anything moves.

Is migration included?

Moving an existing WordPress site onto our hosting is part of every plan. Sites that need rebuilding or major repairs first are quoted separately.

What edits are included?

Hosting covers the platform and its care. Content changes and new work are handled as support time or as a quoted project, depending on your arrangement. Ask us what fits.

Who owns the domain?

You do. When we register or manage a domain for you, it is held for your organization, and we will help you move it whenever you ask.

How are support requests handled?

Use our BrightFrame portal that we include with every site, or send us an email. You hear back from a person who already knows your site. Monitoring alerts come to us automatically, so many issues are handled before you notice them.

What happens if we leave?

Your website and content are yours. We will provide a full backup and help with the handoff to your new host.

Let's keep your site in good hands.

Tell us about your website, where it's hosted today, and what has been frustrating. We'll suggest the plan that fits, or tell you if you don't need one.